Privacy Policy

Breeze Holdings and its affiliates are committed to protecting your information. Please read this Privacy Policy ("the Policy") carefully as it sets out important information relating to how we handle your personal information.

Breeze Holdings companies issuing the Policy

In this Policy, references to "we," "us," or "Breeze Holdings" are references to Gartner Inc. and all its group companies doing business under the Breeze name listed here. Certain Breeze products and/or services that may be linked through the website or Breeze Holdings group companies with different business models are also part of this Privacy Policy and this is applicable to them. Those companies include SBC Express Cargo, Seabreeze Cargo, and Couriers, Breeze Suites,  AXA Real Estate, KOSKO Mobiles Trading L.L.C., ZAIN, FAJR Trading EST, BREENS International Trading LLP, SBC Express Logistics,  AQSA Wholesale Point LLC,  Breeze General Trading LLC,  

Breeze Holdings and all its group companies will have access to information on individuals covered by this Policy. 


This Policy sets out how we collect and use personal information, and your choices and rights regarding our use of your personal information.

This Policy describes our practices when using your information when you: 

  1. Visit our website to view our services or ask business related inquiries. 

  2. express an interest in or have signed up for our conferences or products including newsletters, apps, extensions, webinars, and e-books;

  3. register for, and attend a virtual or in-person Breeze Holdings conference; or

  4. visit our websites (including our member-based websites) or social media sites or use our mobile applications.

Information we collect automatically when you use the Services

We collect information about you when you use our Services, like browsing our websites and taking certain actions like queries within the Services.          

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Company Services. This information includes the features you use; the links you click on; the type, size, and filenames of attachments you upload to the Services; frequently used search terms; and how you interact with other members of the Services.   

Device and Connection Information: We collect information about the devices you use to visit our website. It could be a computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience.  Server and data center Service administrators can disable the collection of this information via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.   

Cookies and Other Tracking Technologies: Breeze Holdings and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and to recognize you across different Services and devices. You can control or opt out of these cookies and tracking technologies.

How do we use the information we collect?

We use the information and collect them depending on which Services you use, how you use them, and any preferences you have communicated to us.  Below are the specific purposes for which we use the information we collect about you.

To provide the Services that you need and add personalization: We use information about you to provide the Services to you, including processing transactions with you, providing customer support, and operating, maintaining, and improving the Services. Our Services are tailored so that we can personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others, activity feeds, notifications, connections, and recommendations that will be most applicable to the user.   We have tried to combine information about you and your activities to provide an integrated experience. So, in case you need particular information, we can guide or hint on how to help you. Based on your interactions with different Breeze Holdings products and advertisements, we will personalize your experience and tailor our communications and offers to you. To opt out of this personalization, please contact our customer support.

For research and development purposes:  We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful.  We use information like feedback about how people use our Services to troubleshoot, identify trends, usage, activity patterns, and areas for integration and improve our Services, and develop new products, features, and technologies that benefit our users and the public. 

To inform you about our Services: We will be using your contact information to send communications via email and within the Services, and that would include confirming your purchases, updates of offers, reminding you of subscription expirations, responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.  We also provide tailored communications based on your activity and interactions with us.

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying ads on other companies websites and applications.  These communications may be informed by audits of interactions (like counting ad impressions), and are aimed at driving engagement and maximizing what you get out of the Services, including offers and new product launches that we think may be of interest to you.  We also communicate with you about new Services, product offers, promotions, and contests.  

Customer support: We use your information to resolve technical issues you encounter, to answer your requests, to analyze any technical crashes, remove bugs and improve the Services. Where you give us trusted permission to do so, we share information with a third party expert for the purpose of responding to support-related requests.

For safety and security: We use information about you and your Service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent, or illegal activity, including violations of Service policies. 

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.  

With your permission: We use information that you have shared with us only with your consent for a specific purpose not listed above.  For example, we may publish testimonials or featured customer stories to promote the Services, with your permission and to your satisfaction.

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